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These policies apply to the following hrbizmall.com on-line stores: hrbizmall.com; fish-game-feeders.com, wildlife-blinds.com; speed-feed.com; BrushCountryBadBoyBuggies.com.
Our goal is to insure that you have a pleasant, protected, and consistent shopping experience.
I. Shipping and Charging
On-line and phone orders by credit card are automatically submitted to your credit card vendor for approval at the time you place your order. If approved, your account is charged at that time. All products in inventory are normally shipped the same day or the next business day. Back ordered items are usually shipped within 48 hours. Most items are direct shipped from the factory in San Antonio, Texas. Items can be ordered through us and picked up at the factory to save shipping if desired. In the rare event that shipment of back ordered items will exceed 48 hours you will be notified by phone or email and given the option of canceling your order for full credit.
Please note that UPS will leave packages at the shipping address you supply without a signature verifying receipt. This may occasionally result in a package not being received by you, for reasons beyond our control. We are not liable for loss of packages delivered by UPS but not actually received by you. Proof of Receipt service is available from UPS for a significant fee, and you can elect to use this service if you desire. Please contact us by phone for rates.
International Orders: We do not accept credit cards on international orders. We accept bank money transfers only, details will be provided when you place your order. Shipping charges are determined on a case by case basis; rates quoted in the web sites are for the continental United States only. Contact us by email or phone to determine shipping costs.
International Shipments: We ship all international orders by UPS, no longer using the US Postal Service (USPS) due to lack of reasonable tracking ability. USPS will not start tracking on International shipments for 30 days following shipment, resulting in unacceptable delays and costs for us and our clients.
II. Returns and Cancellations
Hunting & Recreation Business Mall stands behind the products we sell. All products, with the exception of Bad Boy Buggies, carry a 30 day satisfaction guarantee: If you are not completely satisfied with your purchase from us you may return it or exchange it within 30 days of purchase. Please note that all returned purchases received later than 30 days following date of shipment will be charged a 15% restocking charge. Bad Boy Buggies are covered by Bad Boy Enterprises factory warranty terms and conditions.
Products covered by this guarantee must be returned in their original condition and in the original packaging, and must include a copy of the original receipt. Refunds are issued in the same tender and on the same credit card, if applicable, as purchased. Shipping fees are not refundable.
Please send your package to us via insured (for your protection) and prepaid UPS. We do not pay for return shipping.
To return a purchase:
Phone 1-888-631-6789 (International Customers Call - 361-362-0430) or contact us to provide notice of your return. You will be supplied with a return address to which you can ship your package. You should include a copy of your original receipt or the original packing slip. Returns must be shipped prepaid and should be insured as we are not responsible for shipping losses or damage.
III. Shipping damage
Damage occurring in shipment is beyond our control and must be handled by the carrier. If a package arrives damaged, or if damage is discovered upon opening, you should save all boxes and packaging materials and contact the carrier immediately to file a claim. We request you also notify us toll free at 1-888-631-6789 of any problems incurred in shipping.
IV. Privacy
We are committed to ensuring your privacy. We do not sell client information to third parties or make it available for third party mailing lists. Your email address is NEVER released to other parties.
If you have additional questions about any of our policies, or about shopping with us on line, please contact us.
The hrbizmall.com web site, and the other sites mentioned above, are owned, marketed and maintained by: Business & Employee Development Services, Inc. P. O. Box 447, Beeville, TX 78104 Toll Free: 1-888-631-6789 Fax: 1-361-361-1309
Copyright © 2007, All rights reserved worldwide. |